top of page

FAQs
The more you know.
Got more questions?
Ask our friendly Chatbot below!
Frequently asked questions
General
Diving
Accommodation
F&B
Booking
Features & Extras
Island
You can reach Malapascua by flying into Cebu City, then taking a 3-4 hour car ride to Maya Port, where you can hop on a boat to the island. The boat ride is approximately 30 minutes. We can help arrange transport for you, just let us know!
Yes. We use Starlink, and it generally supports messaging, email, browsing, video calls, streaming, and normal remote work. As with any island connection, speed and stability can occasionally vary.
Yes. We can arrange private transport from Cebu City or Mactan-Cebu International Airport to The Shark’s Tail using a private vehicle and boat. Send us your arrival details in advance so we can confirm the transfer plan and price.
Around 4 to 5 hours depending on traffic and weather.
Public boat schedules can change with season, weather, demand, and local operations. If you are arriving late, contact us before you travel so we can confirm the latest public-boat timing or arrange a private transfer.
Of course! We have secure luggage storage.
Yes, just let us know in advance if you’re arriving late.
Yes! We host dive clubs, team outings, and private groups. Let us know your group size and what you're looking for.
Yes. The shaded restaurant and common areas have seating, power access, and Starlink Wi-Fi, so they work well for normal remote work. We do not operate a dedicated coworking office.
We’re a relaxed, social, and professional dive resort famous for our early morning thresher shark dives, friendly team, and poolside restaurant-bar with Starlink Wi-Fi.
We’re just a 3-minute walk from Bounty Beach, near the basketball court and the central village area of Malapascua.
You’re welcome to use the restaurant/bar and join our dives. However, the swimming pool is reserved for in-house guests only.
We’re located just back from the beach, offering a peaceful atmosphere with easy access to the water—only a short 3-minute walk away.
Yes, but please be respectful of other guests and local laws. Let us know if you're filming for content purposes!
Pack light, comfortable clothing, swimwear, bug repellent, and your own dive gear if you have it. Don’t forget your certification card if you plan to dive.
We recommend using physical sun protection such as rash guards and hats to help protect marine life. Please also bring enough cash for your stay, as cash is the most reliable form of payment on the island.
bottom of page
